Effective Monday, March 23rd, 2020
Due to the COVID-19 Crisis, our department has made the following changes and updates in your service:
We will continue to follow ODOT’s guidance.
• Limited operating hours on Monday, Wednesday and Friday only from 6:30 a.m. to 2 p.m.
• No front-seat passengers, effective immediately.
• Critical transport only — such as doctor appointments, pharmacy, and grocery stores.
260 Charles Street
Dispatch (937) 382-7961
Hours of Operation
Saturday and Sunday
The Wilmington Transit System began operations as The Wilmington City Cab Service in August, 1984, with two vehicles, and five part-time employees. We presently have twenty one vehicles, six full-time and fifty part-time employees. We have eight wheelchair accessible vehicles, and we receive more than 11,000 calls a year for wheelchair assistance.
We provide an average of 125,000 rides a year. We deliver passengers to places of shopping, work, healthcare, school, babysitters, daycare, etc. We are a demand responsive, door-to-door service; which means when a passenger calls, we send a vehicle, and if assistance is required, we will help them from their door to the door of their destination. Passengers may also make “time calls”, which is to set up a time that they need to be picked up at a later date and time.
In City Limits
In City Limits
In designated areas within the City limits, one way fares for Elderly and/or Disabled are $1.00 with a Wilmington Transit System issued ID card.
Outside City Limits
Contact Wilmington Transit System Dispatch for mileage and wait charges.
The Ohio Department of Transportation is interested in knowing what you need from public transportation in your area. Please click on the link below to participate in their survey.
We moved into our new facility July, 2002, located at 260 Charles Street. The existing building was remodeled to fit our needs and a 13,900 square foot garage added on to accommodate our fleet of 17 vehicles. Storage rooms and a car wash were also incorporated into the garage facility.
Important Information and Links
To file a complaint, please print form below and submit as directed:
FTA ADA Complaint Form